version 14.0.0.145 updated to 14.0.0.176 errors failed register activeX run MSI get error 1722

Question

Ok, so Windows 7 64bit SP1, IE 10, McAfee VirusScan 8.8.0, logged in with domain admin account.

Flash 14.0.0.145 was installed and working just fine. Updated using Adobe - Install a different version of Adobe Flash Player during the install it has the error that the registration failed. So going to Uninstall Flash Player | Windows to uninstall and then try the install again with the same results. So after looking what to try next I did the uninstall again and then tried the Adobe Flash Player Distribution | Adobe MSI version here and it gets the error 1722.

So what is happening here how can I resolve this issue? This is happening to all the boxes I have attempted to update so far, so something global happening in our environment.

Bpark101 · Accepted Answer

Ok, so our McAfee Virus Scan Enterprise 8.8 was the issue. We disabled it for the install and all worked finally.: )

_maria_ · Answer

Hello,Please provide the FlashInstall.log files located at C:\Windows\System32\Macromed\Flash AND C:\Windows\SysWow64\Macromed\Flash. They'll probably be fairly large so you can share them using the instructions here How to share a document, instead of posting them within your comment.--Maria

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