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December 2, 2015
Answered

Very high CPU usage

  • December 2, 2015
  • 2 replies
  • 618 views

I am not sure how this was before but last year I've been noticed that my CPU usage is always almost 100% when flash player running - no matter what browser or website or quality of video is. I had Windows 8 64bit and now I have got fresh installation of Windows 10. Still the same. I have always the latest version of player. My hardware is following - I don't think it's that old for flash videos: ASUS M4A88T-V EVO, AMD Athlon II X2 250, rev. C3, 16 GB RAM.

Thanks for any help.

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Correct answer jeromiec83223024

It sounds like we're not able to leverage your graphics hardware for video decoding and rendering, so we're falling back to software, which happens on the CPU.  It's also possible that the specific content that you're viewing is written in a way that doesn't allow us to use hardware acceleration.  (As an example, last time I checked, Hulu and Twitch both fall into this bucket.)

I'd start with the video troubleshooting guide, paying particular attention to the section about finding the most current, appropriate drivers for your graphics hardware:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report.  Since Win10 is relatively new, it's totally possible that there aren't good drivers available.

Some basic info on how to reproduce the issue, like a direct URL to a specific problem video, would also be helpful.

2 replies

jeromiec83223024
jeromiec83223024Correct answer
Inspiring
December 3, 2015

It sounds like we're not able to leverage your graphics hardware for video decoding and rendering, so we're falling back to software, which happens on the CPU.  It's also possible that the specific content that you're viewing is written in a way that doesn't allow us to use hardware acceleration.  (As an example, last time I checked, Hulu and Twitch both fall into this bucket.)

I'd start with the video troubleshooting guide, paying particular attention to the section about finding the most current, appropriate drivers for your graphics hardware:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report.  Since Win10 is relatively new, it's totally possible that there aren't good drivers available.

Some basic info on how to reproduce the issue, like a direct URL to a specific problem video, would also be helpful.

December 3, 2015

I set up basic graphic driver and then update it online and now it's much better!