Video and other content won't load or won't work - ALL BROWSERS

Question

So when I try to click on the "watch now" button on Amazon Prime Video for any episode, it just does nothing. Same thing for BBC Iplayer. YT is fine but I think that isn't flash, only HTML5?

I've tried installing the latest Flash version, and on browsers apart from Tor, the download button does not load on the Official Adobe Flash download page so I can't download. Anyways, I eventually tried Tor and managed to download it on there with ease. But then when I open up the installer, it says "Application initialisation error".

I've also tried uninstalling Flash and then installing the recent version again but this still persists. I've tried the basics like clicking "allow" on Flash for all websites and the same for Javascript.

Windows 10 OS

Error when installing latest version of Flash

^^^ No download button on the right or select OS or version - this is on Chrome but also occurs on Edge.

Update: Also on some pages, some code is at the bottom of the page. Other pages will display it at the top and in areas where Flash content is supposed to be shown. On this page, there is some code at the bottom.

Update 2: I was on the gov.uk site and it said for a better experience, please enable Javascript (it is enabled), so this might be a JS problem? On chrome:components, it says Adobe Flash Player - Version: 32.0.0.363.

Update 3: This problem occured on the 14th April, I did a lot of stuff and it didn't work. Used my PS4 for Netflix and Amazon Prime Video instead and then a few days later, it just started working again. And now, in the last 2 days, the problem has returned 😞

Sorry for the disorganised and heavy use of text, it's all been copied and pasted from other forum sites.

_maria_ · Answer

For the Application Initialization Error, I'll need to review the installation log files.

In File Explorer, go to C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs
- AppData is a hidden directory. If you don't see it, refer to Microsoft's Show hidden files help document
Upload the 2 files: Adobe_ADM.log and Adobe_GDE.log to Cloud Documents (see How to share a file using Adobe Document Cloud) or some other file sharing service of your choise that doesn't require account log on to access
Post the link to the uploaded files in your reply

For the missing download button on the Flash Player download page, I've never seen this issue before. The screenshot also appears to be quite old as version 32.0.0.344 (March 11 release) was replaced with version 32.0.0.363 on April 14.

Do you have mulitple ad/script blockers installed? If so, it's possible they're causing some of the weird behavior you are seeing.

Also, from the Flash Player download page screenshot: This shows the browser is Chrome. Google embeds Flash Player in Chrome and is always up-to-date with the latest version of Flash. There is no need to install PPAPI plugin for Chrome separatelyl

While Google does embed Flash Player in Chrome, it also disables it by default. See Google's help document https://support.google.com/chrome/answer for help troubleshooting Flash in Chrome.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded