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May 13, 2008
Question

Video but no sound

  • May 13, 2008
  • 6 replies
  • 1061 views
I use Vista and i have been reading and reading on ways to fix this. I can't find system32/Macromed/ i find system32 but not macromed. I don't get sound anywhere online. i use FF and i have update everything and still nothing...any help will be considered! thanx
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    6 replies

    June 7, 2008
    Thanks Ken-X2 - I just picked up the case. #0180231470
    June 5, 2008
    If you reply with the case number, I'll pick it up. Thanks!
    June 7, 2008
    Darren;

    Here is the Case #0180231470.

    Thanks.
    Participating Frequently
    June 5, 2008
    what you mean no help was a good read
    Participating Frequently
    June 2, 2008
    Is this problem rectified yet, I have this issue but that link was of no help
    June 5, 2008
    I have the same problem. I have read and tried the recommendations in the technote, with no luck.

    I am using Vista Ultimate. In Firefox I have sound (Verified by a Flash Sudoku Puzzle), then after opening a site with video whether embedded or opens in it's own window.... I loose sound in Firefox. Sound will still work in IE or other applications. Sometimes the video plays without sound most other times the video starts then stops yet you see that the video is still loading through the buffering measurement in the particular player.

    This has been going on for several months now and becoming very frustrating.

    Please help!
    June 5, 2008
    quote:

    Originally posted by: Ken-X2
    I have the same problem. I have read and tried the recommendations in the technote, with no luck.

    I am using Vista Ultimate. In Firefox I have sound (Verified by a Flash Sudoku Puzzle), then after opening a site with video whether embedded or opens in it's own window.... I loose sound in Firefox. Sound will still work in IE or other applications. Sometimes the video plays without sound most other times the video starts then stops yet you see that the video is still loading through the buffering measurement in the particular player.

    This has been going on for several months now and becoming very frustrating.

    Please help!


    Hi Ken, please open a case with Adobe support so that we can help you. You can open a FREE support case for Flash Player here:

    http://www.adobe.com/support/contact/




    May 22, 2008
    quote:

    Originally posted by: Rickthyne
    I use Vista and i have been reading and reading on ways to fix this. I can't find system32/Macromed/ i find system32 but not macromed. I don't get sound anywhere online. i use FF and i have update everything and still nothing...any help will be considered! thanx


    On Vista the folder is found here: C:\WINDOWS\system32\Macromed\Flash

    Have you gone through the steps on this technote yet?

    http://www.adobe.com/go/kb402691
    May 21, 2008
    Do you get sound through shockwave in the browser?