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andreya7949534
Participant
June 5, 2018
Question

Video from the built-in camera does not work in Flash Player "HP zbook 15u g3"

  • June 5, 2018
  • 1 reply
  • 351 views

HP zbook 15u g3

built-in camera sonix

In other applications, the built-in camera works

The external USB camera works, but it's not very convenient.

The problem was on windows 7/64, the installation of windows 10/64 did not give the result, the result is the same.

many versions of camera drivers were installed.

I assume that there is incompatibility of the camera "Sonix" with Flash Player

I hope this is fixed in the next version of Flash Player

the latest version of Flash Player was used

It was checked in chrome, opera, mozilla of last versions

DxDiag.txt

https://drive.google.com/open?id=1tHQ_HNzkRjK6n79V23K47gO4QgxENlA9 

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    1 reply

    jeromiec83223024
    Inspiring
    June 12, 2018

    Unfortunately, I don't think there's anything that we can do about this directly.  We don't have camera specific implementations.  The underlying driver and camera subsystems pass us a feed.  When it's working correctly, we get the feed.  When it fails, we don't.

    This is failing underneath us.  It's most likely a driver issue.  HP is going to be in the best position to help.  They're always welcome to reach out to us directly, but it's most likely a conversation that needs to happen between them and Sonix.