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A
Anonymous
December 24, 2015
Question

Video Player at CTV.ca and SPACE.ca and Comedynetwork.ca do not load - help

  • December 24, 2015
  • 2 replies
  • 1386 views

Recently upgraded to a new PC with Windows 10. I have Chrome, Edge, and Firefox installed. All show the flash player and shockwave player installed, even with that little video tree and cloud thing and stuff.

Videos work in Youtube. Videos work at HGTV.ca. When I try to view a video at CTV.ca, SPACE.ca, or COMEDYNETWORK.ca I see neither a video nor a video player. I do not know if these sites use flash player or not, but can't really see any video player interface/player to check. When I see the spot where the video player is supposed to be I only see a blank space. When I right-click that blank space to check my player settings I only see a popup that you would see in a normal webpage. These sites worked fine with my old PC, but not now, with a newer OS.

I DO NOT have any adblocker installed. I TURNED OFF hardware acceleration in flash (in accordance with adobe help instructions). I can watch videos at projectfreetv but would rather watch them through the websites. Any help would be appreciated.

    This topic has been closed for replies.

    2 replies

    michaelg11545884
    michaelg11545884
    Participant
    August 11, 2016

    I am experiencing this problem as well after recently upgrading to Windows 10.
    Did you ever figure out the problem, Wierzbowski?  This is really annoying me, to the point where I'm considering rolling back to Windows 7.  Though, on a related note, here's a thread from 2012 (i.e. long before Windows 10) that suggests it might be a driver issue: https://forums.adobe.com/thread/1085876  Currently, my own driver is an NVIDIA GeForce GT 335M (with the latest update, 341.95), and my CPU is an Intel i7.

    jeromiec83223024
    jeromiec83223024
    Inspiring
    August 12, 2016

    Please work through the video troubleshooting guide.

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.

    jeromiec83223024
    jeromiec83223024
    Inspiring
    December 24, 2015

    What browser are we talking about?

    Here's my advice for IE11 and Edge:

    First, confirm that ActiveX Filtering is configured to allow Flash content:

    https://forums.adobe.com/thread/867968

    Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

    You can try to work around these issues by using Compatibility View:

    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

    If that is too inconvenient, using Google Chrome may be a preferable alternative.

    A
    Anonymous
    December 24, 2015

    Thanks for the reply Jeromie.

    I am talking about all of the browsers, Edge, IE11, Firefox, and Chrome. None of these allow the video player to work at the websites I have mentioned. I followed the steps regarding activeX content and Compatibility view. Not working.

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