videos do not download on 123greetings website

Forum|Forum|12 years ago
November 25, 2013
2 replies
1006 views

I have flash player 11.9.900.152. I want to mail a card from 123greetings, however, the videos do not load. Since I do not know too much about computers, maybe someone can help. Oh, I have flash player enabled. Maybe that helps

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G

Garden Owl

Participant

Chris:

Yes. I get the congratulations banner and can see the tree/clouds (with movement).

Here is one URL that gives me the “need Adobe Flash” message.

http://tv.yahoo.com/nighttime/big-bang-stars-embarrassing-old-093417498.html

Thank you.

chris.campbell

Legend

@Garden Owl - Thanks for checking. Are you using any ad blocking software or virus scanner/security utility that you can temporarily disable? Which version of IE are you using? I just gave this link a try on my Win7/IE10 system and couldn't reproduce the bug.

G

Garden Owl

Participant

Chris:

I am using AVG Antivirus. I was able to temporarily disable it and try the URL again – same problem.

My IE version is: 11.0.9600.16429.

Looking back at my notes, when I originally went to this URL for help: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html,

It “looked “at my system and gave the following info:

Your Flash Player version: 11.9.900.152

Your OS: Win 7

Your Browser: NONE

Is that any kind of clue?

By the way, thank you very much for your time and effort on this. It is much appreciated.

chris.campbell

Legend

Does Flash appear to load on this page on Step 5?

http://helpx.adobe.com/flash-player.html

If so, what URLs on 123greetings.com specifically are you having problems with?

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