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Participant
January 11, 2015
Question

Videos pause to load and I've exhausted all Adobe and Chrome Help

  • January 11, 2015
  • 1 reply
  • 210 views

I have been to several Help pages for Adobe and Chrome looking for the silver bullet to get my videos from Acorn.tv to play/stream without loading pauses.

For Adobe Flash Player Help, I went to this web page and was able to enhance my system per all the suggestions listed on the page:

Flash Player games, video, or audio don't work | Windows

In the last couple of hours I have successfully downloaded the following on my Win 7 64-bit PC: Chrome 39.0.2171 (deinstalled then reinstalled), Adobe Flash Player 16.0.0.235.

When I play a video from Acorn.tv, I right clicked on the video, selected Settings..., and unchecked 'Enable hardware acceleration'; the menu that displays correctly displays 'About Adobe Flash Player 16.0.0.235'

I have rebooted Win7 after each new Chrome  and Adobe Flash Player install.

The only odd thing I noticed is that when I went to the AFP Help web page mentioned above, it displayed that 'Your OS' is Windows 7 (32-bit), but I definitely have a 64-bit OS.

When I enter chrome://plugins in a Chrome tab, Adobe Flash Player correctly is displayed in the list as 16.0.0.235, is enabled and 'Always allowed' is checked

I feel I have exhausted all the online Help.  Does someone have any other avenues to explore?

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    January 11, 2015

    I hate to have to say this, but this specific forum is to discuss how the forums themselves work, not for help with programs

    If you will start at the Forums Index https://forums.adobe.com/welcome

    You will be able to select a forum for the specific Adobe product(s) you use

    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

    Legend
    January 11, 2015

    [Moved to the Flash Player forum]

    Buffering on a video is more than likely a bandwidth problem between you and the server; not an issue with Flash Player itself. You should contact the website operators, find out the speeds required, and run your own speed test - e.g. at Speedtest.net by Ookla - The Global Broadband Speed Test