Vidoes/Advertisements Not Working

Question

My flash player isn't working for vidoes on Sympatico, but it works for YouTube. I just see a black screen. I'm able to see some advertisements, but mostly they blink in and out. I've tried all support steps on Adobe site, I've uninstalled and reinstalled, and I'm unsure what to do next. Can anyone help me?!

chris.campbell · Answer

I just gave this a try on Windows 7 / Chrome and this video worked fine for me.

http://en.video.sympatico.ca/entertainment/latest-gossip/watch/charlie-sheen/1787528671001?sort=date&page=1&lineupid=827265357001#.UCxMuN1lTng

Could you try clearing your Flash Player cache to see if that helps? This could also be an issue with ad blockers or security software interfering with the video stream.

How do I clear my Flash Player cache and settings?

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