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August 16, 2012
Question

Vidoes/Advertisements Not Working

  • August 16, 2012
  • 1 reply
  • 504 views

My flash player isn't working for vidoes on Sympatico, but it works for YouTube. I just see a black screen. I'm able to see some advertisements, but mostly they blink in and out. I've tried all support steps on Adobe site, I've uninstalled and reinstalled, and I'm unsure what to do next. Can anyone help me?!

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1 reply

chris.campbell
Legend
August 16, 2012

I just gave this a try on Windows 7 / Chrome and this video worked fine for me.

http://en.video.sympatico.ca/entertainment/latest-gossip/watch/charlie-sheen/1787528671001?sort=date&page=1&lineupid=827265357001#.UCxMuN1lTng

Could you try clearing your Flash Player cache to see if that helps?  This could also be an issue with ad blockers or security software interfering with the video stream.

How do I clear my Flash Player cache and settings?