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D
Doris_Rogers
Participating Frequently
April 26, 2011
Answered

W7, IE 9, White Box, No voice or video

  • April 26, 2011
  • 3 replies
  • 1992 views

Running Windows 7, 64 bit, Internet Explorer 9.  I just downloaded IE 9 yesterday and am no longer able to view Flash Videos.  Have spent over 3 hours  the  past two days playing around with it trying to get it to work.

Tools>Internet Options indicates I am NOT using IE for 64 bit. (I also unpinned the 64 bit one from on Start memu)   Flash shows I have a properly installed program, 10.2.159.1.

When I go to Ask Dave and click on a video, I get a white box.  No voice, no video.

I have uninstalled  and reinstalled 4  times.   I'm showing I have active X installed.

I used the Adobe Uninstall Flash Player (uninstall ActiveX0 program also and reinstalled.

Tools ACTIVE X is not checked.

Appears my files show up under   Under C: WINDOWS>SysWOW64, MACROMED>FLASH>   - does that possibly mean it is putting it under 64bit?

Read the help files, but apparently I am still missing something.  Any ideas would be appreciate.  Thank you.

    This topic has been closed for replies.
    Correct answer Carl_E__Myers_Jr_

    If you are talking aout Ask Dave on Kelby TV, switcth to the Compatibility View mode.

    3 replies

    A
    Anonymous
    April 27, 2011

    Hi, glad you solved that. IE9 has many new features and even included some that weren't in the latest beta prior to being released. I don't know if you have reviewed them, but this may be helpful to bookmark in case any other issue would come up.

    http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features

    Regards,

    eidnolb

    D
    Doris_RogersAuthor
    Participating Frequently
    April 27, 2011

    Thank you very much for that link.  Appreciate.  Very kind of you.

    A
    Anonymous
    April 27, 2011

    Hi, you are welcome. Sometimes it's hard to find things on Microsoft:-)

    eidnolb

    C
    Carl_E__Myers_Jr_Correct answer
    Participating Frequently
    April 26, 2011

    If you are talking aout Ask Dave on Kelby TV, switcth to the Compatibility View mode.

    D
    Doris_RogersAuthor
    Participating Frequently
    April 27, 2011

    Thank you both  so very much for taking the time to answer.  The compatibility view button did the trick.

    Appreciate your time in posting a solution.  Life is good.

    A
    Anonymous
    April 26, 2011

    Hi, Since you have a 64bit OS, then your Flash files would be located in the SysWOW64 location. And yes you need to use the 32bit browser for viewing any Flash content.

    Using IE, go to Tools, Manage addons. Under "Show"(light text) look in all 4 categories for Shockwave Flash Object. Is it Installed, Enabled and what version?

    eidnolb

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