we downloaded the flash player update and restarted. When trying to play a game, we still get the message " blocked plug-in".

Please ensure Flash Player is enabled in the browser:

• Enable Flash Player for Safari
• Enable Flash Player for Firefox 

Hi ,

Please refer to these forum thread :- How do I do a clean install of Flash Player?

                                                            How to perform a "clean install" of Flash Player in Mac OS X

Let me know how it goes.

Regards,

Yatharth