Participating Frequently

Question

Web settings will not update/save in Firefox or googlechrome, or IE

Forum|Forum|15 years ago
October 18, 2010
7 replies
2564 views

Tried updating storage settings to 100kb or any other number for that matter and nothing will save, some things aren't even clickable when it looks as though they should be.

This topic has been closed for replies.

R

ResurrekktedAuthor

Participating Frequently

From what I can tell everything is set to be approved. Not a clue what else to look for myself lol... Can no one in Adobe land solve this conundrum??

Update: Hmm...two application data folders..one under all users...other under the other..whatever you wanna call it..administration account?

pwillener

Legend

Resurrekkted wrote:
Can no one in Adobe land solve this conundrum??

Please note that this is a user-to-user forum; it is very rare that Adobe staff actually shows up here.

R

ResurrekktedAuthor

Participating Frequently

I know, but this is still Adobe Land =P And you seem to be the hero of the wastes so to speak. lol Shall try your suggestion and pray for the best. Greatly appreciate your time for all of this.

R

ResurrekktedAuthor

Participating Frequently

Well...the problem seems to be..at least to me that nothing will write to the adobe appdata folder.. and I have no clue why..

pwillener

Legend

It must be some sort of permission problem, but you have already checked all permissions, so I am at the end of my wits.

R

ResurrekktedAuthor

Participating Frequently

Could it just be a new bug in the flash player? I have no idea what else to try myself.

pwillener

Legend

It's not Flash Player; it's something on your system. The last idea I have is to try http://fixitcenter.support.microsoft.com/

R

ResurrekktedAuthor

Participating Frequently

Only to the C:\ drive?

pwillener

Legend

Any local drive should be ok, but I don't know about mapped/networked drives.

R

ResurrekktedAuthor

Participating Frequently

So... any chance of a resolution? Any at all? *crickets*

pwillener

Legend

Sorry, I have no more ideas - in the past, deleting those folders has always cured the problem.

Your %APPDATA% and %USERPROFILE% environment variables, do they point to a mapped drive by any chance?

pwillener

Legend

P.S. was the Flash Player folder recreated in the %APPDATA%\Macromedia folder?

R

ResurrekktedAuthor

Participating Frequently

Yes it is recreated, just not in the flash player in the adobe folder... and the adobe folder is made with a capital A

pwillener

Legend

The only additional thing I can think of is that there may be a permissions problem with that folder. Can you check the permissions of that (new) Adobe folder (right-click | Properties | tab Security) ?

pwillener

Legend

Since you mention IE I assume that you are on Windows. Try the following

close all browser windows
open Windows Explorer
in the address bar type %appdata%\Adobe
delete the 'Flash Player' folder in there
in the address bar type %appdata%\Macromedia
delete the 'Flash Player' folder in there
close Windows Explorer and try again

R

ResurrekktedAuthor

Participating Frequently

Thanks for the tip, but sadly..did not work..search for the adobe file turned up an error message of it not being found, the macromedia search was successful and the file was deleted. This has been driving me crazy for about two weeks now. Is smashing my comp a good idea yet?

pwillener

Legend

Resurrekkted wrote:
Is smashing my comp a good idea yet?

I have never tried that solution... Let's try something else first.

You wrote that %APPDATA%\Adobe does not exist, so let's try to create it.

close browsers and open Windows Explorer again
type %appdata% in the address bar
create a new 'Adobe" folder here (from the File menu, New...)
close Windows Explorer and try again

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