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Participant
October 31, 2013
Question

Webcam not recognized with Flash Player 11.8/11.9, works with 11.7!

  • October 31, 2013
  • 1 reply
  • 1889 views

I have a MacBook Pro now on OS X Mavericks 10.9. I am attempting to use an external webcam that IS recognized by the operating system as I am able to access it through QuickTime and FaceTime as well as it shows up on the System Information > System Report > Hardware > Camera.

My problem is that the external webcam is only supported on Flash Player 11.7 and not on either 11.8 or 11.9. The built-in webcam works fine on all three versions, but the Camera Settings in 11.8 and 11.9 only show the built-in webcam, whereas it shows the built-in AND external webcam under 11.7. I would just stick with 11.7 but Safari now requires 11.8+ and will not load any flash content using version 11.7. So for now I must use 11.7 and Firefox in order to access my external webcam.

More specifics:

I have done all the necessary updates, and uninstalled / re-installed as well as checked permissions and restarted as a means of troubleshooting.

  1. 11.7 means

(Released 9/10/2013) Flash Player 11.7.700.242

  1. 11.8 means

(Released 9/10/2013) Flash Player 11.8.800.168

  1. 11.9 means

(Released 10/8/2013) Flash Player 11.9.900.117

Safari version: Version 7.0 (9537.71)

Firefox version: 25.0

This topic has been closed for replies.

1 reply

C_F_McBlob
Inspiring
October 31, 2013
bdubb27Author
Participant
November 1, 2013

Did you even read my post before plugging your own unrelated article? Even though I knew it wouldn't work I went ahead and "performed a clean install" and still nothing. But thanks anyway. Maybe read what the user is complaining about next time before recommending a solution. This isn't a problem with a "dirty install," it's a bug in 11.8/11.9, so unless you have a version specific workaround or are able to escalate the issue through Adobe, please don't waste either of our time. Thanks again!

C_F_McBlob
Inspiring
November 1, 2013

What YOU NEED TO UNDERSTAND is that NOT ALL WEBCAMS are compatible with EVERY version of OS X and Flash Player.

So take your smart ***ed reply and stow it.
MY webcam works JUST FINE with OS 10.9 and Flash Player 11.9, so I frankly, after your rant... couldn't care less about yours anymore.