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Offbeat Bryce Productions
Inspiring
September 19, 2016
Question

Websites not recognizing upgraded Flash Player

this is very odd. I can't even seem to download the new flash update. I install it restart safari and the websites I'm trying to use still ask me to install the new version of Flash.

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    1 reply

    jeromiec83223024
    jeromiec83223024
    Inspiring
    September 19, 2016

    Since the problem you're having is distinct from the problem described in the thread you were posting in, I've branched your comment into a new discussion so that we can better provide you with advice, without convoluting the other discussion.

    If you haven't rebooted yet, that's a great place to start.  At minimum, it will eliminate a bunch of potential roadblocks for other steps.

    If rebooting doesn't help, please see the installation troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

    Collecting and posting the logs would help us improve the product, and the links to the offline installers at the bottom of the guide should get you going.

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