What is happening, anyway?

Question

Windows 7 - 64 BitsMozilla Firefox 51.0.1 - 64 BitsFlash Player 24.0.221Notebook Dell Inspiron 5558 15,6"Processor Core i5 4210U CPU 1.70 GHz 2.40 GHzInstalled Memory (RAM): 7.92GB For the first time in my life I'm having problems with Flash Player, something that has never happened to any other version before, but only with this latest version 24.0.0.221.When playing videos on Youtube, in its normality, as it was in previous versions, usually, as it is in this exactly moment, the memory RAM consumption by the plugin is around 5% to 10% of the RAM used by the browser, in this case, the Mozilla Firefox that I initially mentioned above.In this latest version 24.0.0.221, there have been consecutive problems of crashing, and during these crashes, and with the Windows Task Manager opened, it is possible to verify that, not only of the Firefox browser, but like the notebook computer entire is frozen, that whose consumption of RAM of said browser is usually around 1.0GB or 1.5GB, but froze rather below 100MB......while the RAM consumption of the plugin rises to above 5GB, repeating, incredible 5GB, and has already arrived to 6GB "only alone plugin-container".I even installed some versions of HTML5 plugin from Firefox, but I did not like it, I still prefer Flash Player, but in these conditions and situations it's complicated, being that I work with audio and video in internet and because of these crashes I can't make my work with quality and celerity, taking I who stop it many times, to let the thought calm down and not get nervous.Please, I need you solve this problem urgently, I beg strongly. Sorry for any errors and my bad English, because I speak only Portuguese, I'm from Brazil.Hugs,WagnerNOTE: I'm also a trained and experienced Computer Technician since 1990.

jeromiec83223024 · Answer

I'm not aware of a widespread memory issue like this. In general, we'll see this kind of behavior with buggy content, where the content is allocating a large number of objects and not freeing them for garbage collection. It's possible that we've messed something up with garbage collection, but I'm not seeing any evidence of that from public reports or aggregate telemetry data.

It would be useful to see if you can see where the behavior changed. My first question would be, can you reproduce this with older versions of Flash Player? If you can, but the behavior only started recently, then it sounds like something else isn't right.

You don't want to use old Flash versions for general web browsing, but as an experiment to isolate what changed, they're very useful. You have to uninstall Flash Player in order to move backwards, so here's a link for your convenience.

Uninstall Flash Player - Windows:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

You can find older versions of Flash Player here:

Archived Adobe Flash Player versions

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