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Participant
June 24, 2013
Question

when i try to install flash player it says i can't because it has a virus

  • June 24, 2013
  • 1 reply
  • 912 views

so after i hit run to install flash player it  says install_flashplayer11x32ax_chrd_awa_aih.exe contained a virus and was deleted

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1 reply

Participant
June 24, 2013

Hi Randy,

So, you either downloaded a malicious flash player and Windows Defender blocked it, or your computer is infected with the Sirefef malware which displays the same massage, see this: http://deletemalware.blogspot.com/2013/05/file-contained-virus-and-was-deleted.html

I suspect the Sirefef malware. Run a malware scan with anti-malware software in Safe Mode.