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December 22, 2015
Question

When trying to download Flash Player it will not accept my password and gives me no other option, for forgotten password or help.

  • December 22, 2015
  • 2 replies
  • 187 views

When trying to download Adobe Flash Player when I get to entering my password it will not accept it and gives me no other options to attempt download (i.e. forgot password..).  Any suggestions?

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2 replies

jeromiec83223024
Inspiring
December 22, 2015

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

Carm01
Legend
December 22, 2015

What userid & password do I need to install Flash Player?

Unless you are referring to flash distributions?