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Participant
January 19, 2016
Question

when trying to install updated version on Mac..when I get to the final screen, two boxes pop up one asks for 'user' and the other password. I put in my email address and password and it doesn't work, what user name and password is the system looking

what user name and password are they looking for besides the one I already have?

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1 reply

_maria_
Legend
January 19, 2016

Hi,


This is the OS, not Flash Player prompting for the password.  Please see the FAQ What userid & password do I need to install Flash Player? for assistance.

--

Maria

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