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Participating Frequently
July 15, 2016
Question

Which archived version of Flash Player should I install, and from where?

  • July 15, 2016
  • 1 reply
  • 611 views

I'm running Windows XP with Service Pack 3. My browser is Firefox 47.1. I had Flash Player 22 NPAPI installed on my computer, and it was working fine until this morning (Friday, July 15, 2016, 9 a.m. EDT). When I opened my browser, I saw a message saying that I needed to update Flash Player in order to watch a video. I went to the Flash Player Download Center and downloaded the installer (flashplayer22_ha_install.exe). When I ran the installer, it completed the initialization, but when the installer window opened, it was blank. I tried this three times and got the same result. I then followed the steps outlined in the document "Uninstall Flash Player | Windows" and completely uninstalled Flash Player from my computer. Then I went back to the Download Center, but the same thing happened - a blank window. I then opened the document "Flash Player | Install a previous version" and clicked on "Flash Player / Archived Flash Player versions", but did not know which link to click. One list is headed "Playerglobal.swx archives - Developers only", and the other one is headed "Flash Player Archives / Release and Content Debugger archives". Neither one appeared to address my problem. Is there anyone out there who can help me?

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    1 reply

    _maria_
    Legend
    July 15, 2016

    This can happen when the installer file is moved from one machine to another, but that doesn't seem to be the case here (at least not mentioned in your post).  Please try the following, after you have downloaded the installer file:

    1. Right-click on the installer file and select Properties
    2. In the General tab click the Unblock button
    3. Click Apply
    4. Click OK to close the window
    5. Double-click on the installer file to launch the installer
    Participating Frequently
    July 15, 2016

    Thanks for your reply. I tried your suggestion, but I'm still getting a blank window.

    Susan

    _maria_
    Legend
    July 15, 2016

    Please try the offline installer posted at the bottom of the Flash Player | Windows 7 | Internet Explorer 64 bit page

    Installing the latest version is always the best thing to do, as old versions on the archive page haven't been updated with the latest security updates.