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A
Anonymous
June 16, 2015
Question

white page exclamation mark

  • June 16, 2015
  • 50 replies
  • 6893 views

I'm trying to figure out why YouTube gives me a white blank video with a grey exclamation mark in the middle at times for videos? Using IE 10 and Win 7 64bit.

flashplayergraycirclewh.png

Thanks for any help you can  be

My computer specs:

i7 4970k · 32GB Kingston HyperX · MSI Gaming 5 · 2x Gigabyte GTX 970 Gaming-4GD in SLI · 30" HP ZR30W + 27" Samsung 275T · 4x240GB Intel 530 in Raid 0 + 1GB WD Black · Lain-Li X2000F · EVGA SuperNova 850W G2 · BeQuiet! Dark Rock 3 · Logitech Z5500 · Win7pro 64bit

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    50 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    June 17, 2015

    That icon is the Out of Memory icon.  Flash Player is trying to allocate memory, but the system doesn't have any available to allocate, so we're existing gracefully instead of crashing.  We'll also throw this if you've exhausted the GPU memory.  Since all of the browsers are hardware accelerated in addition to Flash, if you're running a ton of open tabs or multiple browsers simultaneously, that might be contributing.

    I'd start with a reboot, then see if the issue persists.

    A
    Anonymous
    June 17, 2015

    Thanks for getting back to me. It is a pita to reboot every time it happens! I shouldn't have to do that. I have 4GB of GPU memory, so not sure how its running out. I don't used tabbed browsing, and I don't have a lot of windows open (4-5.)

    jeromiec83223024
    jeromiec83223024
    Inspiring
    June 17, 2015

    I wasn't suggesting that you do it every single time.  I was asking you to troubleshoot it by determining whether or not you hit it after a reboot.  You *should* just need to refresh the page under normal circumstances.

    If you're watching an endless stream of videos in a single player (the page itself never refreshes), YouTube could be making the classic mistake where they don't de-allocate video objects for inserted commercials.  We're looking at generic ways to mitigate this, but since changes to Flash Player affect *every* piece of Flash content on the Internet, it's a complicated problem.

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