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Participant
June 11, 2012
Question

Why Adobe Flash Player 11.3 r300 not working appropriately in Firefox 13.0?

  • June 11, 2012
  • 2 replies
  • 78259 views

Windows 7 Ultimate SP1 64bits Pt-Br

Firefox 13.0  (Adobe Flash Player Plug-in) 11.3 r300

IE9 (Adobe Flash Player Active-x) 11.3 r300

In time: In both browsers (Firerox and IE9) Adobe Flash Player is slower than normal and in Firerox sometimes it crash.

My System:

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    2 replies

    Mark-2090
    Participating Frequently
    June 18, 2012

    Forget the newest version (11.3.300.257)  of Flash player for FireFox v13, it fails to work, period.

    I uninstalled this new version of flash via Windows 7 standard uninstall, I uninstalled it again (after reinstall) with Adobes special uninstaller, I downloaded the new version several times and installed, I right clicked a flash player (as in Youtube) and changed the settings, as disabling the hardware accelleration; I changed the flash players cache size to unlimited, I deleted all adobe flash folders as listed in the help pages, I restarted my computer, etc and so on.

    It has nothing to do with any FireFox plugins, as I also disabled all of them and tested the Flash Player and it failed.

    It has nothing to do with my AntiVirus program (Comodo) or firewall (same - Comodo). It has nothing to do with any other software settings.

    Everything failed to get this new flash player install properly and work in FireFox 13.

    ==Solution:==

    Go to the Adobe Flash Player version page ( http://www.adobe.com/support/flashplayer/downloads.html ) and download the previous version (v10) and install it after you uninstall this new version 11. Then wait for Adobe to fix the issue instead of hassling with their long winded fix pages.

    Flash Player Version 10 works fine in FireFox 13.

    Participant
    June 18, 2012

    yup i fix the problems on my problems.

    Reinstall previous version and its works charms.. no more crashing my pc..
    No more lagging while playing games(flash game online)..and im keeps smile..
    No more annoying sound of my fans processor ( its silents now)..
    No more annoying mesg "flash player got problems and it need to e closed".

    but still get those mesg on safari web browser..so its mean its not flash problems..but safari web browser is the problems. cause other web browser such firefox & ie dont get error.

    anyway hopefully u guys fix it as saoon as posible. pls make it dont used to much memory & cpu usage. it will crash pc like myne.

    pwillener
    Legend
    June 11, 2012

    I have seen several reports of FP 11.3 crashing Firefox 13.0, e.g. http://forums.adobe.com/thread/1020376

    I myself have not experienced it on Windows 7 or Windows XP.

    Can you tell me what the device driver version & date is for your display adapter, and if a newer version fixes the problem?  See http://forums.adobe.com/thread/945765

    Participant
    June 11, 2012

    My device driver version is current. I hope that Adobe fix the problem quickly in a new version of Adobe Flash Player Plug-in and Active-x. Thank You.

    pwillener
    Legend
    June 11, 2012

    I was hoping that there would be a newer driver version for your display adapter, but it appears that this 2009 version is indeed the latest available.

    Can you check if anything in this topic helps: http://forums.adobe.com/thread/1020376