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M
Microad
Participant
September 10, 2012
Answered

Why Adobe Flush Player 11 cannot be installed?

  • September 10, 2012
  • 1 reply
  • 1050 views

Hi,

Every time I installe Adobe Flush Player, it does not work.

My system is Windows 7, 32 bit - default browser is Internet Explorer 9.

Each time I try to play a video clip, messaging me "you don't have a latest version of adobe flush player-get it now" - a link is there to download it. When I try to download it using Internt Explorer - I am asked to close the browser and try again. I did the same as required. But still it does not work.

I removed "Adobe Flush Player 10 Plugin" from my installed programs (I am not sure if did the right thing), then I installed again 'Adobe Flush Player 11' but the result is the same.

How can I get the job done.

Thank you,

Microad

    This topic has been closed for replies.
    Correct answer Arpit Kapoor

    Run the Flash Player Uninstaller as applicable for your machine(i.e.Windows or MAC) and remove flash player.

    For MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

    For Windows : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

    Restart the machine.

    Download and Re-install Flash Player.

    Restart the browser and check.

    You might also wanna check the below articles ::

    Enabling Flash Player in Internet Explorer 9 : http://forums.adobe.com/thread/885448

    ActiveX Filtering in Internet Explorer 9 : http://forums.adobe.com/thread/867968

    [Moved the discussion to Flash Player Forum]

    1 reply

    Arpit Kapoor
    Arpit KapoorCorrect answer
    Participating Frequently
    September 10, 2012

    Run the Flash Player Uninstaller as applicable for your machine(i.e.Windows or MAC) and remove flash player.

    For MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

    For Windows : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

    Restart the machine.

    Download and Re-install Flash Player.

    Restart the browser and check.

    You might also wanna check the below articles ::

    Enabling Flash Player in Internet Explorer 9 : http://forums.adobe.com/thread/885448

    ActiveX Filtering in Internet Explorer 9 : http://forums.adobe.com/thread/867968

    [Moved the discussion to Flash Player Forum]

    M
    MicroadAuthor
    Participant
    September 10, 2012

    Hi,

    I followed your instruction, but uninstall process was not successful. Because clicking the Flush Player uninstall link, I found there is only a blank box, neither it displays a version of Flush Player, nor any error message - simplay a blank box. So, I could not proceed further.

    For your information, I already removed/uninstalled Adobe Flush Player 10 Plug-in from my computer before any correspondence. (Whether it was appropriate, I don't know.)

    I would appreciate your further co-operation.

    Many thanks,

    Microad

    pwillener
    pwillener
    Legend
    September 11, 2012

    Did you enable Flash Player, as Arpit suggested, and check ActiveX Filtering?

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