Participating Frequently

Question

Why can´t I install

Forum|Forum|12 years ago
September 23, 2013
1 reply
3745 views

I have tried several times to download and install flash player.

Every time when it gets to 7% it says that the connection is lost. I have tried to solve the problem and once I succeeded and was able to download. But then it said that a newer version is already installed. But I can´t find any version of Adobe flash player.

What can I do?

Download install

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Adobe Employee

Hello,

Welcome to Adobe Forums.

Do you have a MAC or Windows ?

Which browser are you using ?

Thanks,

Vikram

StenfrågaAuthor

Participating Frequently

Windows. Windows 10 is my browser.

Håkan

Skickat från min Samsung Mobil

Adobe Employee

Download Flash Player uninstaller from here : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

You need to click on "uninstaller"

Save the uninstaller, close all the browser windows.

Run the uninstaller.

Once uninstallation is complete, run the installer you downloaded or download it from here : http://get.adobe.com/flashplayer

Thanks,
Vikram