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Participating Frequently
January 14, 2016
Question

Why do I get the message "Application Initialization Error" when I try to install Flash Player?

  • January 14, 2016
  • 1 reply
  • 2223 views

Why do I get the message "Application Initialization Error" when I try to install Flash Player?

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1 reply

_maria_
Legend
January 14, 2016

Hi,

Please provide the following information:

  • operating system, including version
  • browser, including version
  • name of the file you are using to install Flash Player

Thank you.

--

Maria

Participating Frequently
January 14, 2016

Windows 7, 2010

Browser is latest Internet Explorer (8 0r 9, I believe)

I tried using the link from Lumosity, as well as the link from Adobe

_maria_
Legend
January 14, 2016

Hi,


Thank you for providing the information.  I'll need to get some log files from you to troubleshoot the 'application initialization error'.  Please review the FAQ Where do I find the Flash Player installation log on Windows? and provide all files listed: FlashInstall.log, Adobe_ADM.log and Adobe_GDE.log, so that we can troubleshoot the issue.


As an alternative, you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, however, without the installation log files we can't troubleshoot why the initialization error is occurring.  There have been numerous posts on this, but no one has yet supplied log files, which hinders our ability to investigate and fix the issue.

Thank you.

--

Maria