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Participant
February 18, 2016
Answered

Why does Adobe Flash open in the muted state on my Internet radio station as a default?

  • February 18, 2016
  • 1 reply
  • 1354 views

I have an Internet Radio Station. Every time I try to open and play audio on my station using Google Chrome, Adobe Flash opens the station in the "mute" status. Unless you know where to look, you can't even determine the volume box is muted because the box appears as a solid gray-colored box. Why does this happen and can Adobe and Google Chrome get together to fix this problem? I'm trying to attract new listeners, but when they log on and get silence, they figure it doesn't work, and they go away. Suggestions? Thanks!

This topic has been closed for replies.
Correct answer chris.campbell

I've already contacted them. They said the problem isn't on their end. The unique thing about the problem is, it only happens with Google Chrome. With other browsers, it works fine and opens in the play mode. As a result, the problem is between Adobe Flash and Google Chrome.


Are they confirming that they see this same behavior and that it's Adobe and / or Chrome?  Or are they just saying that it's not their problem?  I just checked this audio test page out (which uses Flash Player) and it loaded and played (at normal volume level) just fine.

Songs of Insects: Flash Audio Test Page

What size is the audio player on Chrome?  It's possible (if it's too small) that it might be detected as "unimportant" content and made click to play.  Try going to the following URL in Chrome: chrome://settings/content

Scroll to the "Plugins" section and select "run all plugin content".  Then try loading the page again.  Any difference?

1 reply

chris.campbell
Legend
February 18, 2016

What audio player are you using?  Is this one that you've written?  I'm not aware of any Flash/Chrome feature that would mute by default.  My initial reaction is that this is a preference of the audio player you've integrated.

Participant
February 18, 2016

Hi Chris,

Thanks for the quick reply. I'm using a streaming service by StreamLicensing.com  This covers the music license fees for my station.

Is there a way to send you the link to my station without posting it on the open board for everyone to see?

chris.campbell
Legend
February 18, 2016

I would recommend emailing or contacting streamlicensing.com if they are providing the audio player code.  They'll be the ones to tell you if this is a preference that can be changed.

StreamLicensing.com - Internet Radio Stations