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judi26
Participant
January 2, 2016
Question

Why does Flash Player always crash when using Firefox?

  • January 2, 2016
  • 1 reply
  • 298 views

I have done all the troubleshooting and Firefox and both Flash Player are up-to-date, but it continues to crash.  What is going on?

This topic has been closed for replies.

1 reply

JasbeerSingh
Adobe Employee
JasbeerSingh
Adobe Employee
January 4, 2016

Hi

A similar issue was reported at this link :

https://forums.adobe.com/message/8345511#8345511

Can you please try upgrading Firefox to 64bit version (if it is supported by your machine)?

If that does not help, we'll required more information about this issue:

  • Operating system version
  • Web browser version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please quote them exactly, or provide a screenshot

Regards

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