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mary_d_p4528X
mary_d_p4528X
Participant
May 29, 2015
Answered

Why does my installation of Adobe Flash Player fail on my Macbook Pro?

  • May 29, 2015
  • 1 reply
  • 512 views

Installation of Adobe Flash Player_17au_ta fails on my Macbook Pro OS 10.8.5

I have followed all the steps in "Flash Player Help / Installation problems« Mac OS

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-rvm.html#main-pars_heading_10

I have successfully run the Adobe Flash Player Uninstaller. And I still get this message (in the installation 3 of 3 window) " Adobe Flash could not be installed".  I did a restart after the uninstall before running the new version 17 installation (Firefox and all software programs closed)

My browser is Firefox 37.0.2

FYI-I have Flash CS6 v.12.0.2.529 installed on this computer, I removed the Flash Player in the folder.

As per instructions, I set Adobe preferences to allow Adobe to install updates, and closed Firefox (and closed all programs) to uninstall and install.

This topic has been closed for replies.
Correct answer mary_d_p4528X

That worked!! I'd done everything before that and had just given up. Thanks!

1 reply

A
andys75622553
Inspiring
May 29, 2015

Try this:

Click on the following Adobe link. Go down to the bottom where it says, "Still having problems?". Click on the link for your browser..

Installation problems | Flash Player | Mac

mary_d_p4528X
mary_d_p4528XAuthorCorrect answer
Participant
May 29, 2015

That worked!! I'd done everything before that and had just given up. Thanks!

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