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Participant
March 10, 2016
Question

Why my Flash Player is not working in Mozilla when installing

  • March 10, 2016
  • 1 reply
  • 286 views

I am unable to install flash player to my pc its xp service pack 2 .  http://hopeforday.com my website needs flash player installed . i am unable to install it.  when i am trying to install flash player its not clickable . i even downloaded full version of it but it dont work. can anyone plz help me regard it .

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1 reply

_maria_
Legend
March 10, 2016

Hi,

This is most likely due to a signing certificate issue.  The online installer is signed with a SHA256 signing certificate and older systems, including Windows XP SP2, do not support the latest signing technologies.  You can try the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, however, there is no guarantee that it'll work.


Your best bet is to upgrade your system, if possible, to a newer supported operating system version, or install Service Pack 3. This page,
ssl - SHA2 support for windows XP SP2 : any hotfix or dll available? - Super User‌, may be of assistance.


--

Maria