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Participant
December 12, 2016
Question

Why will Youtube videos freeze but the audio carry on?

  • December 12, 2016
  • 1 reply
  • 252 views

I'm having trouble with my new Macbook Air.

I went to watch a programme on BBC iPlayer and it said that I needed to download Adobe Flash Player. I followed the instructions to download and install Flash Player and it said that it was successful. Again, I went onto the BBC iPlayer website again and it still says that I need to install Adobe Flash Player.

Since installing the Flash Player, when I have gone to watch a Youtube video the video itself stops when I stop using the mouse but the audio continues. However, if I continuously move the mouse the video will play normally.

I have no idea why this is happening so any help would be much appreciated.

Thank you!

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1 reply

jeromiec83223024
Inspiring
December 12, 2016

To give you any useful advice, I'm going to need to know more about your computer and browser:

https://forums.adobe.com/thread/1195540