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jennarud
Participant
July 19, 2014
Answered

Why won't my Adobe ID work for installing Adobe Flash?

When I try and install flash player, a box pops up and asks for me ID and password. I type in my Adobe ID and password, and it says its incorrect.

Even If I click on download Flash, while I am signed in to Adobe.com it says its incorrect.

Can anyone help?

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pwillener
pwillenerCorrect answer
Legend
July 20, 2014

You don't need and Adobe ID to download or install Flash Player.

You will need your computer's Administrator ID & password to install system software.

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7 replies

pwillener
pwillenerCorrect answer
Legend
July 20, 2014

You don't need and Adobe ID to download or install Flash Player.

You will need your computer's Administrator ID & password to install system software.

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grace4peace
grace4peace
Participant
July 21, 2014

what is my adobe password for then?  I am thinking admin ID and Password would give access to my computer.

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_maria_
_maria_
Legend
July 21, 2014

Hello,

You're Adobe password is used for the Adobe website (e.g. these forums) and other Adobe software  you may have (e.g. Creative Cloud).  However, whenever you install any software on Mac you are prompted to provide the computer Administrator's ID and password.  This is not just for when installing Flash Player.

--

Maria

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