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October 29, 2016
Question

Will Adobe Please Provide Offline Distribution Link of Latest Adobe Flash Player to a Poor User?

  • October 29, 2016
  • 2 replies
  • 481 views

As a person who is handicapped and lives at the poverty level, I can't afford a new computer, and I find it prejudicial for Adobe to discontinue its download link to update Adobe Flash Player through its Offline Distribution center. My PC is currently running: AFP 23.0.0.162, OS Win XP, Ver 2002, SP2, and am using latest version of Firefox 49.0.2.

Here's Adobe's notice that they are "decommissioning" the Offline Distribution of Adobe Flash Player:

My computer crashed late last year 2015, and I was able to do a PC recovery, but then Microsoft pulled the same crap as Adobe and removed its download links so I can no longer update my PC to the latest Service Pack 3 upgrade. They removed the SP3 links because they want users to buy their new OS product Vista or higher OS versions. Like I said, I just can't afford a new PC or OS. So I'm stuck with the SP2 that was originally installed on my PC.

So when I go to the latest Adobe Flash Player download link => Adobe Flash Player Install for all versions​, and download the file, I get a connection error when I try to install the file:

Through research on Adobe's forums, I'm getting this connection error because my PC is outdated and has nothing to do with my connections, including my internet connection. To get around this connection error in the past, I used to use Adobe's Offline Flash Player download center, then they "decommissioned" the download links. Unbelievable.

I already understand that I'm getting this error message because my PC system is way outdated, but what can I do I'm so poor, I can't afford a new PC or OS? I never had any problems using Adobe's Offline Distribution center and was happily able to download the previous latest update file: install_flash_player_23_plugin (23.0.0.162). Lately, almost every site I'm visiting is giving me pop-up error messages on my upper task bar informing me that my Adobe Flash Player is outdated.

So here's my question to Adobe: is there any way Adobe can make an exception to helping a poor user by giving me a download link to current and future Offline files of the latest Adobe Flash Player? Thank you.

This topic has been closed for replies.

2 replies

jeromiec83223024
Inspiring
November 15, 2016

The bottom line is that it's time to move off Windows XP.  In this instance, the cryptographic technology in Windows XP (pre SP3) is no longer adequate to ensure that the software you're installing is authentic and unmodified... but also, there's a really good reason for why we use WinXP when we start teaching kids in the security space how to exploit machines.  It's a lot like shooting fish in a barrel.  It's way past time to move on.

It's also the case that designing, maintaining and delivering software is a tremendously difficult and expensive undertaking that requires specialized expertise, hardware and bandwidth.  None of that is free, and there's a large difference between non-profit and for-profit enterprise, and both are equally legitimate.  Microsoft keeps the lights and the engineers fed by charging for their operating system.  Similarly, we keep the lights on and keep people fed by promoting other products alongside the products we give away for free, and one of the requirements in that chain of accountability is that you use the available installers.

If a current Windows license is beyond your means, it's probably time to start looking at a truly free alternative, like one of the many variants of Linux.  The Linux desktop community has come a long way since that computer was new, and there are totally usable options available now (https://www.ubuntu.com/ https://www.linuxmint.com/​) that are supported and maintained by volunteers and other actors in the free and open source software community.  There's also a Flash Player available for those operating systems.

Nothing is truly free, so the move to Linux will come with a learning curve, but if you have more time than money on your hands, it's a totally viable and reasonable option, and one that's going to give you a reasonable level of protection against modern security threats.

Also, while not pocket change, the price of decent machines has come *way* down over the last few years.  You can buy a pretty nice Chromebook for $250, and a nice Win10 laptop for $400-450.

_maria_
Legend
October 31, 2016

Hi,

The distribution page is for enterprise customers who license Flash Player for distribution within their organization.  It is not for individual users to download the offline installers.  The page you reference was being egregiously abused and Adobe changed how enterprise customers with a valid distribution license access the page to download the installers for distribution with their organization.

A 'connection' error can mean many things, least of which is an old/slow computer.  If you provide the Adobe_ADM.log and Adobe_GDE.log files, saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\Adobe_ADMLogs we can investigate the error.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

If that is too much trouble for you, the offline installers have always been posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier  page in the 'Still having problems' section.

--

Maria