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June 11, 2012
Answered

Win 7 / FF 13 - Flash 11.3.300.257 doesn't work

  • June 11, 2012
  • 1 reply
  • 17534 views

OS: Win 7 64bit

Browser: Firefox 13

Flash Player: 11.3.300.257

Since updating to the above Flash Player version, flash isn't working anymore, which simply means, nothing related to flash is working if using Firefox. Flash is still working with Chrome and IE 9.

Flash 11.3.300.257 is also working with Win XP / Firefox 13.

I've deinstalled and reinstalled twice, but it didn't help. As far as I can see there are other people having trouble with this lastest Flash version in Firefox.

Is it possible to get the previous Flash Player version which was running with Win 7 64bit / Firefox 13? Would be great because I guess it'll take a while until this problem gets solved.

This topic has been closed for replies.
Correct answer jeromiec83223024

So what is the final verdict of this problem?

I have the same problem with the same setup:

FF13 on Win7 + Adobe Flash Player ver. 11.3.300.257 + RealPlayer Browser Record Plugin for Firefox

So what should I try to fix this problem? It looks like disabling the RPlayer plugin won't do it?

Is reverting to the previous version (Flash Player 11.2.202.233) the safest bet?


Completing the following steps should work for you:

  Launch RealPlayer

  Click the RealPlayer icon in the upper left corner of the window and choose Preferences.

  Choose Download & Recording from the left hand panel

  Uncheck "Enable Web Download & Recording for these installed browsers"

  Click OK and close RealPlayer

  Restart Firefox

1 reply

chris.campbell
Legend
June 11, 2012

I can walk you through the steps to rollback to the previous version, but before we do can you try this troubleshooting step and let me know if it helps?

How do I disable Flash Player's protected mode for Firefox?

June 11, 2012

Okay, I tried that, but adding ProtectedMode = 0 in mms.cfg did not help.

chris.campbell
Legend
June 11, 2012

If you do an "about:plugins" in Firefox's address bar, do you see Shockwave Flash listed?