Subject: Re: [Installing Flash Player] Win 7 Firefox download screen freezes version .213
I only downloaded Shockwave player to see whether it would download - it did, perfectly satisfactorily, with the same screens as the Flash player download process. I am not able to download from https://get.adobe.com/flashplayer - the Step 1 screen just freezes.
I had Hola on my system but it's been uninstalled, download process still freezing at the first screen. Don't know what a proxy server is - this machine is wirelessly linked to a standard router and thence to my ISP, which is orange.fr
Thanks for persisting
Richard
There is several things you can try
First lets try uninstalling the current version using the adobe flash player uninstaller
Next lets get offline installer for NPAPI ( for Firefox )
Next lets get offline installer ActiveX ( for Internet Explorer)
Now that you have downloaded those files, close ALL browsers, wait a few seconds, and run each file in order you downloaded them.
Once they are all installed, try launching Firefox and see if that helps, if not we will try something else.
Best regards