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K
Kurohyou
Participant
December 26, 2015
Question

Windows 10 and Flash Player working together ?!

  • December 26, 2015
  • 1 reply
  • 559 views

Is there anyway to get flash player to work reliably on Windows 10?  I typically use Chrome and pepper flash crashes about every 15 minutes on a bad day, once a day on a good day.  I've been unable to find a fix for chrome, so I thought I'd just bite the bullet and switch browsers.  Unfortunately, Edge, Firefox, and the old IE are all unable to reliably play flash content, crashing just as often as Chrome does.  Has anyone found a way to make these two work together reliably?

I have tried:

Updating Chrome, Edge, Firefox, IE - no effect

Updating Flash (except in Chrome which uses a separate flash player) - no effect

Updated my video driver - seemed to fix it for a few days, now still crashing

Checked other drivers, no updates appear to be needed.

Clean install of chrome - no effect

Switching to Chrome Canary - no effect

I can't do a fresh install of Windows 10 because it came on my laptop and install media/backup partitions apparently are not a thing anymore

Thank you to anyone and everyone who has something to suggest.

-Scott Casey

This topic has been closed for replies.

1 reply

jeromiec83223024
jeromiec83223024
Inspiring
December 28, 2015

Please work through the video troubleshooting guide.  In particular, see the part about disabling hardware acceleration.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you disable hardware acceleration (you'll need to do this in each browser), does the issue go away?  If so, it's a driver problem.  There may not be a patch for it yet.  Windows 10 is relatively new, and writing rock-solid display drivers is incredibly difficult.

Thanks!

K
KurohyouAuthor
Participant
January 13, 2016

So, it's taken me awhile to try this as the adobe support page is flash based so I can't access it. I've found a work around by copying and pasting the URLs for each step and emailing them to myself. I am unable to play html 5 videos. Disabling hardware acceleration does not resolve the issue. So it looks like it is driver related. Not really sure where to go from here, but this comp is pretty much an expensive plastic paperweight with some tablet functionality atm. Guess I'll try contacting the manufacturer support.

jeromiec83223024
jeromiec83223024
Inspiring
January 13, 2016

I'd start by looking at the support site for your specific model to see if they have updated drivers available.

If you need help with that, post the contents of the dxdiag for your system (instructions are in that support doc above), and we'll try and point you to the right place.

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