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July 30, 2015
Question

windows 10 just getting a green screen i can hear it just can not see it

  • July 30, 2015
  • 2 replies
  • 405 views

how do i fix it

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    August 17, 2015

    Hi,

    Please try below step:

    go to C:\Windows\SysWOW64\Macromed\Flash\mms.cfg and set DisableHardwareAcceleration=1

    Thanks

    _maria_
    Legend
    July 30, 2015

    Hi bonemarrowy2k,

    Please work through the video troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.


    Also, is this happening on the Edge browser or Internet Explorer?

    Thank you.


    --

    Maria


    <edited to ask which browser this is happening on)