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July 30, 2015
Question

Windows 10 Non-working flash player

  • July 30, 2015
  • 3 replies
  • 5468 views

Have the new Windows 10 as of 7/29.  Flash player only has sound with a green screen.  Just about everything I do requires me to have video capability.  Is this a known problem with the new Windows 10 OS or is it something to do with Adobe?  Help needed quickly so I can continue with my work.

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    3 replies

    Participant
    August 13, 2015

    Same thing here, turned off accelerated video or whatever that shiit is, updated drivers, did everything and STILL NOT WORKING!
    Thinking about just installing one of the Flashplayer alternatives, this shiit is outdated as fuuck.

    jonb56501940
    Participant
    August 12, 2015

    I have same issue in edge blank cam but go setting and select open with Internet explorer and cam works fine.

    jonb56501940
    Participant
    August 14, 2015

    OS is windows 10 as 01/08/15 with edge. also have option to "Open with Internet explorer" through edge ... menu item.(top far right)

    cam works fine using internet explorer option, Cam also works fine using Google chrome.

    _maria_
    Community Manager
    Community Manager
    August 17, 2015

    Hello,

    Please try adding DisableHardwareAcceleration=1 to the mms.cfg file.  The file is saved at the following location:

      • 32-bit OS: C:\Windows\System32\Macromed\Flash
      • 64-bit OS: C:\Windows\SysWOW64\Macromed\Flash

    Restart the browser for the changes to take effect.

    --

    Maria

    _maria_
    Community Manager
    Community Manager
    July 30, 2015

    Hi telosian,

    Please work through the video troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.


    Also, is this happening on the Edge browser or Internet Explorer?

    Thank you.


    --

    Maria


    <edited to ask which browser this is happening on)

    July 31, 2015

    Edge