Won't accept my name and/or password

Forum|Forum|11 years ago
October 26, 2014
5 replies
1240 views

Adobe won't provide support for this free program, but I can't get in to install an update and without the update, flash player doesn't play. I can get into Adobe.com with my name & password, but NOT INTO FLASH PLAYER. Please help.

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pwillener

Legend

Don Jo wrote:

I can get into Adobe.com with my name & password, but NOT INTO FLASH PLAYER.

I don't understand what you mean by "into Flash Player". You don't need any password to use Flash Player. You will need however to provide your computer's administrator password to install Flash Player.

S

simonesita21

Participant

i also have the same problem..i can get into adobe but when i try to download new flash player it requires a password that is not adobe or my apple id password

what is link when i can receive support for flash player?

and why for safe plugin was blocked on my mac?

thanks

pwillener

Legend

As I have written just one hour ago, you don't need an Adobe or Apple ID; you need your system's administrator password.

A

Anonymous

Ditto here, super annoying!!!!

M

My Great Stuff

Participant

Does anyone know why Flash won't accept name or password? Would Adobe Customer Support have any direction to give?

M

Msidesteph

Participant

I have had the same issue. I have tried it multiple times. I tried reseting my password and nothing is working. And like you said, they will not provide "support" b/c it is a free product. I'm super annoyed. It is BS!

C

claresen

Participant

i am having exact same problem!!!

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