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chris.campbell
chris.campbell
Legend
July 22, 2011
Question

Working around the 10.7 Lion Flash Player settings bug

  • July 22, 2011
  • 76 replies
  • 142702 views

http://www.youtube.com/watch?v=0tyHV_cz5gA

In this video, I describe how you can work around the Flash Player / 10.7 settings bug by using Flash Player's native control panel.  This should help you solve every issue except for disabling hardware acceleration.  We working hard to get this bug fixed asap.

Thanks,

Chris

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    76 replies

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    R
    rbellgr
    Participant
    April 23, 2012

    I don't know if your video fixes the problem, "flash player settings unclickable"  Iam unable to see the screen because a big fat square box is sitting right in front of the video contents and i can't see it!  If you presented in tet intead, I could probably read it.

    T
    tobiasvogel
    Participant
    April 19, 2012

    I'm also having this problem on 10.7.3 (Macbook Pro).

    As I couldn't work around that bug either, I switched to my other machine (a PC running Ubuntu Linux 11.10 (x86_64)) and it turns out the problem is actually occurring on Linux, too!

    Flash 11.2 r202

    Ubuntu 11.10 64-Bit,

    Firefox 11.0 as well as Opera 11.62

    libflashplayer_so
    libflashplayer_so
    Inspiring
    April 19, 2012

    the issue on linux is separate from mac.  the issue on linux is a possible conflict with compiz.  it may be a single setting, but to find out quickly you may want to disable or uninstall compiz to see if this resolves your issue.

    A
    Anonymous
    April 18, 2012

    well I've done every thing on here but l Still wont work   FIX THIS OR EVEN BETTER VERSION

    C
    cmcfy
    Participant
    February 18, 2012

    Chris, I appreciate your persistence and optimism (really), but this is crazy.  I guess there is no love lost between Adobe and Apple, but this is a really important issue for millions of users.  When is this really going to be fixed?  Does your management care about this?  Seems they're just leaving you hanging!  Thanks.

    chris.campbell
    chris.campbellAuthor
    Legend
    February 21, 2012

    I know that I must sound like a broken record, but this really hasn't fallen off our radar.  As for management caring, one of our engineering director's personal system is effected by this issue.

    C
    cmcfy
    Participant
    February 21, 2012

    Okay, I believe you. Just fix it already! Thanks.

    D
    DeviousDan
    Participating Frequently
    February 8, 2012

    Why has this still not been fixed? This was reported over SEVEN months ago.

    Also, your work around does not work when it comes to Peer Assisted Networking. Even when manually entered into the "Local Storage Settings by Site" any site which requires P.A.N. still pops up the settings box and is therefore unusable.

    Can we at least get an ETA for when this will be fixed and we can go back to using sites that we need? Also, one of the sites i need to use is Scene7. Shooting yourself in the foot there.

    Using version 11.1.102.55.

    chris.campbell
    chris.campbellAuthor
    Legend
    February 9, 2012

    Hi Dan,

    We haven't forgotten about this bug.  We're still working with Apple to get this resolved and I'll make sure to post here once the fix is available.

    I'll also look into any workaround that might be able to help with with peer assisted networking.

    Chris

    F
    frshhh1976
    Participant
    October 17, 2011

    Apologies for digging up an old thread but this is an intermittent issue I have had for the past 2 years or so (and so can't simply be a 10.7 issue).

    Mac OS X 10.4.11

    Flash 10,3,183,10

    Firefox 3.6.23

    RadeonX1600

    I've found myself here after running into the issue again while playing this game http://www.physicsgames.net/game/Cut_and_Kill_Halloween.html . The Local Storage Settings pops-up after completing level 2 - which I cannot click. Also if I right click on a youtube video and select Settings, I also cannot click that.

    In my attempts to find a solution in the past I have found other forums where it has been suggested that the issue is caused by folder permissions... and indeed when I performed "Repair Disk Permissions" just now in Disk Utility it found/fixed these: 

    Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player, should be -rwxrwxr-x , they are -rw-rw-r-- 
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player

    ...although unfortunately it hasn't fixed the issue.

    Interestingly though, if I right click and sellect Settings on the embedded flash thing here: https://www.adobe.com/software/flash/about/ I CAN click and control it as intended.

    A
    Anonymous
    September 21, 2011

    Hi,

    I have Adobe Flash version 10.3.183.7 installed on my Mac, I am using 10.7.1.  I have been working in Shutterfly, creating a photo book, and I keep getting a similar message to the one shown in Chris's video.  The dialog box is asking to use more storage space - it lists "Requested - Up to 1 MB, Currently Used - 1 KB".   I am not able to click on any of the buttons on the dialog box and my shutterfly page freezes up.  I have tried this using Safari, Firefox, and Google Chrome and I get the same message.  I also tried opening the shutterfly book on a different mac computer which is running 10.6.8.

    Per your video I have updated the systems preferences (storage, camera & mic, and playback) to allow the website listed in the dialog box (cdn.staticsfly.com), however the box still keeps popping up. 

    Are there any other workarounds so I can use the Shutterfly web page?

    Thank you!


    chris.campbell
    chris.campbellAuthor
    Legend
    September 21, 2011

    Is this also occuring with 10.6.8?  From what I understand, this issue is specific to Lion and iMac (versions 7,1 and 8,1) with ATI Radeon HD2600 video cards.  Can you check to see if your system model is one of those?  I'm asking around to see if anyone knows of a workaround for these systems and will let you know what I find.

    Chris

      J
      janepatsy
      Participant
      September 21, 2011

      Hi,

      I also have a MAC with Lion and a ATI Radeon HD 2600.. and I have been having the same problem for a few weeks, I have tried uninstalling then reinstalling Flashplayer and Google Chrome, and Firefox several times to no avail.  One cannot delete and reload Safari, Someone suggested empyting cache etc - but this does not work at all.

      In my Local Storage Settings the website is shown as "allow" - and I have deleted all several times and then put them back.

      It is getting most annoying,,,is there a fix for this - can one use an older version of Flash ? 


      i have tried to find  "global settings" having looked in all the FAQ's etc but do not seem to be able to get anything in a window except  -  storage / Camera and Mic/Playback/ Advanced.  This only seems to allow you to go into  "local storage settings by site" which I have done and it shows the website !

      I have version  10.3.183.7 of Flash.

      thanks very  much,

      A
      Anonymous
      August 1, 2011

      Can you post your video in othe formats? Real  Player format? Can't view the Flash movie, Flash is not working in browser! Thanks!

      S
      scd199720
      Participant
      July 26, 2011

      Tried using your suggestions to help me with my "Local Storage" bug...However, after pressing the apple, selecting System Preferences...the Storage settings was already selected as "Allow" and did not require me to change it.  When I selected "Local Storage Settings by Site..." all the sites were set to "Allow" and yet the settings bug still remains on the screen...

      Please see my post javascript:;

      for the screenshot...

      H
      hariservicemax
      Participant
      August 1, 2011

      Same problem here. The workaround doesn't work for Local Storage. Any information on when a fix may be available for this? Thanks.

      chris.campbell
      chris.campbellAuthor
      Legend
      August 3, 2011

      We anticipate releasing a new version of Flash Player early next week.  If everything goes to plan this should be on Tuesday, August 9th.  I'm sorry for the inconvenience, I understand how frustrating this bug can be (I've got two Lion systems with the current version of Flash Player installed.)

      Thanks,

      Chris

      B
      blueskymining
      Participant
      July 23, 2011

      This should help me to solve every issue? How do I switch to another camera if i have more than one cam connected (internal / external)? This is not configurable using the global settings (preferences) - or is it?

      This is a 10.7 problem only? I had it on 10.6 also with flash 10.3 - and others too - just google it...

      Thanks for your help...

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