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Anonymous
August 30, 2015
Question

Worst customer service ever.

  • August 30, 2015
  • 1 reply
  • 223 views

This keeps popping up on my computer: TypeError: Error #1009: Cannot access a property or method of a null object reference. It stops all other programmes therefore I am completely unable to use my computer. It is included with windows so I can't uninstall it therefore I will need to buy a new computer. I think it is disgusting that there is no efficient way to contact Adobe.

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    1 reply

    chris.campbell
    chris.campbell
    Legend
    August 31, 2015

    Hi clairel18216558,

    I'm sorry you're encountering this problem.  Are you using Windows 8.1?  If so, can you please update Flash Player using this Microsoft update installer and see if the problem continues?

    https://support.microsoft.com/en-us/kb/3089023

    Thanks,

    Chris

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