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Participant
November 8, 2008
Question

Yahoo Chat and Adobe Flash

  • November 8, 2008
  • 3 replies
  • 385 views
I am running Vista Internet Explorer 64 bit. I have Adobe Flash current version, 10.0.12.36. I continue to be unable to activate yahoo chat. Tells me to install most recent version of Flash. When I follow that link to Adobe it tells me "Sory, your platform is not supported". I am NOT computer savvy. How do I get yahoo chat back to working?
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    3 replies

    November 10, 2008
    On the Adobe side, this is a known issue with detecting your OS being 64-bit Windows.. It'll be fixed this week. I've written about this previously several times:

    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid=1400586&enterthread=y

    On non-Adobe sites it's the SAME issue, but those sites will have to update their Flash Player detection to fix it. I've already had discussions with Yahoo about Flash Player detection and they tell me they're rolling out a fix that should work with Flash Player 10. However, I'm not certain if that fix will also cover 64-bit Vista. It's in your best interested to contact those vendors directly.
    November 10, 2008
    Same thing here. New computer, worked fine for two days, now the platform thing.

    Tried DELL, worthless people, I made a mistake even calling 'em

    I'm, not computer savy either, can anyone out there provide a easy to follow solution? Thank you.
    Participant
    November 10, 2008
    Also running Vista 64bit. Everything worked until last week and now AOL pictures, youtube video and others do not work. Error states I need to get Flash Player. Go to the site, click download and the error msg comes up ""Sorry, your platform is not supported"