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Participant
January 11, 2017
Answered

"You Are Using An Older Version Of The Flashplayer Installer"

  • January 11, 2017
  • 1 reply
  • 2388 views

I downloaded the installer twice. All I got when I ran it was;

"You Are Using An Older Version Of The Flashplayer Installer"

Version: 24.0.0.194

Installers for Firefox and Win IE plugins

This topic has been closed for replies.
Correct answer ridhij4208356012135538

Hi,

Did you by any chance rename the downloaded installer? Download manager installer name contains the version information for the latest installer, on renaming of the installer this information is lost. Hence user is presented with above message. Please use the installer without renaming it to avoid the above error.

Thanks!

1 reply

ridhij4208356012135538
Adobe Employee
Adobe Employee
January 11, 2017

Hi,

Did you download Flash Player from Adobe Flash Player Install for all versions  page?

What OS are you using? If you could share a screenshot of the issue it would be helpful for us.

Thanks!

Participant
January 11, 2017

Running Windows 7.I used both of these links;

https://get.adobe.com/flashplayer/

Direct link scans current system and browser

https://get.adobe.com/flashplayer/otherversions/

Step 1: Select Operating System

Step 2: Select A Version (Firefox, Win IE . . . .)

ridhij4208356012135538
Adobe Employee
Adobe Employee
January 11, 2017

Hi,

Did you by any chance rename the downloaded installer? Download manager installer name contains the version information for the latest installer, on renaming of the installer this information is lost. Hence user is presented with above message. Please use the installer without renaming it to avoid the above error.

Thanks!