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Participant
November 21, 2012
Question

you need flash to play this video

  • November 21, 2012
  • 2 replies
  • 1016 views

ever since I updated to

11.5.502.110  it says I need flash to view this video.  I have tried unintalling and reinstalling twice.

This topic has been closed for replies.

2 replies

Participant
November 21, 2012

It only happens with explorer.

Sunil_Bhaskaran
Inspiring
November 22, 2012

Using Internet Explorer, could you please go to the following page and let us know what it says about Flash Player installation? http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Also, ensure that you have:

- Disabled ActiveX Filtering (if you use Windows 7)

- Enabled Flash Player

Thanks,

Sunil

Jeffrey_A_Wright
Legend
November 21, 2012

Moving this discussion to the Installing Flash Player forum.