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pwillener
Legend
April 2, 2012

What is your operating system, version & edition?

What is your web browser?

What is not working?  (Please provide a screenshot here in the forum, not some dubious 3rd-party hosting site.)

chris.campbell
Legend
April 2, 2012

Could you follow the document here which details a few troubleshooting steps and instructions on how to report video issue to us?

How do I troubleshoot and report problems with Flash Player Video?

You can revert to previous versions by doing a clean install, but using an older version posted on our Archive page (though not recommended).

How do I do a clean install of Flash Player?

Where do I find previous versions of Flash Player?

Chris