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MMTorga77
Participant
May 16, 2013
Question

Youtube videos are always green on IE10

  • May 16, 2013
  • 3 replies
  • 3587 views

Hi!

I use internet explorer 10, win8Pro, graphics nvidea GeForce 8600M GS GPU and the videos on youtube are always green.

I've read your forum, but I didn't find an answer.

I can't disable hardware acceleration because there isn't this tab in flash player box. The lastest version is actually installed.

In GoogleChrome this problem does not happen. But I prefer IE.

Thanks

This topic has been closed for replies.

3 replies

A
Anonymous
July 16, 2013

In addition to the issue involving hardware acceleration, I've read that "certain add-ons" in IE 10 have caused the green screen problem.

You might try disabling them by following the suggestions on this page -- http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10 

Also see: http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/unable-to-play-online-videos-on-ie10/61989751-871a-4293-afa4-d0e7b4528209

Ortho_Fan

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Deshmukh_Anish
Participant
July 17, 2013

@Ortho_Fan. Thanks for your comments. I pretty much disabled all Adds-Ons however still the same issue...

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Deshmukh_Anish
Participant
July 18, 2013

All,

Finally, managed to get the video playback on IE-10. Installed the AMD Catalyst software and that's when I found out that the display driver was incorrectly installed. Removed the driver, reboot computer and then installed a fresh driver set.

Thanks all for help.

pwillener
pwillener
Legend
May 17, 2013

To update your graphics drivers see http://forums.adobe.com/thread/945765

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Deshmukh_Anish
Participant
July 12, 2013

Hi Chris, Pat,

I am also facing this issue for past two weeks...

I am using Windows 8 Pro (64-bit)  with IE-10. I have checked the drivers with HP Auto-Scan and also tried to reinstall the Flash player. However the issue of seeign only a Green screen (with proper Audio) still persist. I am able to see proper videos in Google Chrome though.

Any help would be greatly appreciated.

chris.campbell
chris.campbell
Legend
July 16, 2013

@Deshmukh - Have you tried disabling hardware acceleration in the Flash settings dialog?

How do I disable or enable hardware acceleration?

I'd also recommend determining your video card chipset manufacturer (either ATI, NVIDIA, or Intel) and update the drivers directly from their website (and not from HP).

Windows: how do I update the device driver for my video/display adapter?

chris.campbell
chris.campbell
Legend
May 16, 2013

There's two additional steps I'd try.  First, please make sure you update your video card drivers by using the drivers supplied by Nvidia.  If you'd like, I'd be happy to take a look at your dxdiag report to verify the latest drivers are installed.

The other thing you can try is to disable hardware acceleration in IE itself.  This doc should describe the process.

http://support.microsoft.com/kb/2528233

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