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Cannot launch FB release.

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hi,

I installed the Flash Builder release (standalone for Windows) in my desktop. But I failed to launch it. I caught some messages in log file. Can anyone give me some suggestion? Thanks.

!SESSION 2010-03-23 17:05:00.747 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.6.0_16
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.equinox.ds 4 0 2010-03-23 17:05:01.184
!MESSAGE
!STACK 0
org.osgi.framework.BundleException: The bundle could not be resolved. Reason: Missing Constraint: Import-Package: org.eclipse.equinox.internal.util.event; version="1.0.0"
    at org.eclipse.osgi.framework.internal.core.AbstractBundle.getResolverError(AbstractBundle.java:1313)
    at org.eclipse.osgi.framework.internal.core.AbstractBundle.getResolutionFailureException(AbstractBundle.java:1297)
    at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:309)
    at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:370)
    at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1068)
    at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:557)
    at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:464)
    at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:248)
    at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:445)
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:227)
    at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:337)

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C__Agruss__Adobe_

Participant

To rule out licensing problems, will you post your amt3.log file, located in your tmp folder?

If you can't find the relevant tmp folder, try opening a cmd window, and type: cd %tmp%

Thanks,

-Chris

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I_mAndy

Known Participant

I cannot find this file via search

going the cmd window route i get a result of

c:\Users\Andrew\AppData\Local\Temp

version

This also does not appear to exist

Not sure what you mean by licensing. Im jsut a sole user trying to use the trial version

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I_mAndy

Known Participant

I forgot appdata was a hidden folder. Below is log file

I think it may help

2010-03-25 10:19:33 [1096] AMT: START SESSION, library version 3.0.0.64,3.0
2010-03-25 10:19:33 [1096] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\
2010-03-25 10:19:33 [1096] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-03-25 10:19:33 [1096] AMT: Virtualization Turned off
2010-03-25 10:19:33 [1096] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-03-25 10:19:33 [1096] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-03-25 10:19:33 [1096] PCD thread: PCD thread started
2010-03-25 10:19:33 [1096] PCDService: PCD Service in threaded mode
2010-03-25 10:19:33 [1096] performance: AMTPreObtainProductLicense took 21.713131 ms
2010-03-25 10:19:33 [1096] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-03-25 10:19:33 [1096] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-03-25 10:19:33 [1096] PCDService: Failed to set value __PCD_TV for key [__PCD_TK] in hive [__PCD_SD]: CAPS disk error
2010-03-25 10:19:33 [1096] AMT: App Product Locale [0] = en_US
2010-03-25 10:19:33 [1096] AMT: App Product Locale [1] = en_US
2010-03-25 10:19:33 [1096] AMT: App Product Locale [2] = ja_JP
2010-03-25 10:19:33 [1096] AMT: App Product Locale [3] = de_DE
2010-03-25 10:19:33 [1096] AMT: App Product Locale [4] = fr_FR
2010-03-25 10:19:33 [1096] AMT: App Product Locale [5] = zh_CN
2010-03-25 10:19:33 [1096] AMT: App Product Locale [6] = ru_RU
2010-03-25 10:19:33 [1096] AMT: App Product Locale [7] = ko_KR
2010-03-25 10:19:33 [1096] AMT: App Product Locale [8] = en_GB
2010-03-25 10:19:33 [1096] AMT: App Product Locale [9] = ar_AE
2010-03-25 10:19:33 [1096] AMT: App Product Locale [10] = da_DK
2010-03-25 10:19:33 [1096] AMT: App Product Locale [11] = el_GR
2010-03-25 10:19:33 [1096] AMT: App Product Locale [12] = fi_FI
2010-03-25 10:19:33 [1096] AMT: App Product Locale [13] = he_IL
2010-03-25 10:19:33 [1096] AMT: App Product Locale [14] = nb_NO
2010-03-25 10:19:33 [1096] AMT: App Product Locale [15] = ro_RO
2010-03-25 10:19:33 [1096] AMT: App Product Locale [16] = zh_TW
2010-03-25 10:19:33 [1096] AMT: App Product Locale [17] = fr_CA
2010-03-25 10:19:33 [1096] AMT: App Product Locale [18] = es_ES
2010-03-25 10:19:33 [1096] AMT: App Product Locale [19] = es_MX
2010-03-25 10:19:33 [1096] AMT: App Product Locale [20] = it_IT
2010-03-25 10:19:33 [1096] AMT: App Product Locale [21] = pt_BR
2010-03-25 10:19:33 [1096] AMT: App Product Locale [22] = nl_NL
2010-03-25 10:19:33 [1096] AMT: App Product Locale [23] = sv_SE
2010-03-25 10:19:33 [1096] AMT: App Product Locale [24] = cs_CZ
2010-03-25 10:19:33 [1096] AMT: App Product Locale [25] = pl_PL
2010-03-25 10:19:33 [1096] AMT: App Product Locale [26] = tr_TR
2010-03-25 10:19:33 [1096] AMT: App Product Locale [27] = hu_HU
2010-03-25 10:19:33 [1096] AMT: App Product Locale [28] = uk_UA
2010-03-25 10:19:33 [1096] config: Loading configuration for C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\AMT\application.xml
2010-03-25 10:19:33 [1096] config: Found payload code {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] PCDService: found driver code {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] config: config: Host app was installed, using installed license configuration.
2010-03-25 10:19:33 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:33 [1096] config: Setting current license to the driver at startup because no mapping was found.
2010-03-25 10:19:33 [1096] config: Setting current license to FlashBuilder-CS5-Win-GM [ALL]
2010-03-25 10:19:33 [1096] config: payload code: {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] config: driver payload code: {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] config: driver licensing code: FlashBuilder-CS5-Win-GM
2010-03-25 10:19:33 [1096] config: current licensing code: FlashBuilder-CS5-Win-GM
2010-03-25 10:19:33 [1096] config: current locale code: ALL
2010-03-25 10:19:33 [1096] config: Done loading configuration
2010-03-25 10:19:33 [1096] AMT: Locale from PCD [0] = en_US
2010-03-25 10:19:33 [1096] AMT: Reordered Installed App Product Locale [0] = en_US
2010-03-25 10:19:33 [1096] config: Setting insalled locales
2010-03-25 10:19:33 [1096] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2010-03-25 10:19:33 [1096] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-03-25 10:19:33 [1096] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-03-25 10:19:33 [1096] AMT: config: Finding license info for payload: {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] AMT: config: PayloadCode: {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] AMT: config: Driver PayloadCode: {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:33 [1096] AMT: config: Installed LicensingCode: FlashBuilder-CS5-Win-GM
2010-03-25 10:19:33 [1096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [EULA] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [Registration] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [Registration] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [Updates] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [Updates] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [SuiteFeatureCount] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:33 [1096] AMT: Application can be serialized (sif file found).
2010-03-25 10:19:33 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:33 [1096] PCDService: Failed to read value for key [SN] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:33 [1096] config: No ALL licensed serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:33 [1096] PCDService: No value for key [ExpirationDate] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:33 [1096] PCDService: Failed to read value for key [LineCV 6] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:33 [1096] PCDService: Failed to read value for key [LineCV 7] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:33 [1096] AMT: First launch (serial [95230700665031915420]).
2010-03-25 10:19:33 [1096] AMT: Application state initialized. Obtaining Product License.
2010-03-25 10:19:33 [1096] AMT: Obtaining client features from cache.
2010-03-25 10:19:33 [1096] AMT: Obtaining client product info from cache.
2010-03-25 10:19:33 [1096] PCDService: No value for key [ExpirationDate] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:33 [1096] PCDService: No value for key [ExpirationDate] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2010-03-25 10:19:34 [1096] AMT: AMT: Obtaining Product License.
2010-03-25 10:19:34 [1096] AMT: Launch Workflow not yet done in foreground in this session.
2010-03-25 10:19:34 [1096] AMT: Starting First Launch Workflow
2010-03-25 10:19:34 [1096] AMT: Running in PROV_APP
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULADelay] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULADelay] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [MediaTag] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] config: No media tag found for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:34 [1096] config: Using default media policy RET
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [EULA_ACCEPTED] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [EULA_PHASE] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] AMT: Starting ALM workflow.
2010-03-25 10:19:34 [1096] AMT: Initializing ALM for serialized activation.
2010-03-25 10:19:34 [1096] ALMService: Initializing as licensed app
2010-03-25 10:19:34 [1096] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-03-25 10:19:34 [1096] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-03-25 10:19:34 [1096] SLCoreService: Service construction took 0.1 ms and succeed.
2010-03-25 10:19:34 [1096] ALM: _info_: LEID passed FlashBuilder-CS5-Win-GM is used to configure SLCore = 0
2010-03-25 10:19:34 [1096] ALM: _info_: Host app is Licensable App
2010-03-25 10:19:34 [1096] PCDService: No value for key [FlashBuilder-CS5-Win-GM{|}2] in hive [SSC-CS5-LE-Dominance] in master.
2010-03-25 10:19:34 [1096] ALM: _info_: Found LEID FlashBuilder-CS5-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\AMT
2010-03-25 10:19:34 [1096] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2010-03-25 10:19:34 [1096] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: No value for key [MediaTag] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] config: No media tag found for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:34 [1096] config: Using default media policy RET
2010-03-25 10:19:34 [1096] ALM: _info_: MediaTagPolicy is RET
2010-03-25 10:19:34 [1096] PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] ALM: _info_: Canonical LEID is FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] ALM: _info_: Driver LEID is FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5]: CAPS disk error
2010-03-25 10:19:34 [1096] SLCoreService: Reading product config
2010-03-25 10:19:34 [1096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-03-25 10:19:34 [1096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-03-25 10:19:34 [1096] ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
2010-03-25 10:19:34 [1096] AMT: Performing ALM silent license verification.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [EncryptedSerial] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [Serial] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No pre-serial number found in {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [PSN] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No en_US provisional serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [PSN] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL provisional serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] ALM: _info_: Validate license at Pre-Chrome time
2010-03-25 10:19:34 [1096] ALM: _info_: Searching license for locale en_US ...
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _info_: Found no existing serialization
2010-03-25 10:19:34 [1096] ALM: _info_: Searching serial number for all possible LEIDs ...
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No en_US licensed serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL licensed serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No en_US licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No en_US licensed serial number found in MasterCollection-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL licensed serial number found in MasterCollection-CS5-Win-GM
2010-03-25 10:19:34 [1096] ALM: _info_: Found no serial number
2010-03-25 10:19:34 [1096] ALM: _info_: Checking for Suites' SNs before updating to trial SN
2010-03-25 10:19:34 [1096] ALM: _info_: This is the most preferred locale, check trial license
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value FlashBuilder-CS5-Win-GM for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _info_: Set trial license mapping from FlashBuilder-CS5-Win-GM to FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-03-25 10:19:34 [1096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [CacheStatus] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] SLCoreService: Syncing to license store...
2010-03-25 10:19:34 [1096] SLCoreService: Found client mkey.
2010-03-25 10:19:34 [1096] SLCoreService: Loading license references...
2010-03-25 10:19:34 [1096] SLCoreService: Found 1 license file(s)
2010-03-25 10:19:34 [1096] SLCoreService: Parsing license file [3254477.lic] succeed.
2010-03-25 10:19:34 [1096] SLCoreService: License store synchronization took 304.0 ms and succeed.
2010-03-25 10:19:34 [1096] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 58 day(s) 25586 seconds.
2010-03-25 10:19:34 [1096] PCDService: Failed to set value valid for key [CacheStatus] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _info_: Cached trial license is valid, stop the search
2010-03-25 10:19:34 [1096] config: Setting current license to FlashBuilder-CS5-Win-GM [ALL]
2010-03-25 10:19:34 [1096] PCDService: No value for key [LoadTrial] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [LoadTrial] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [CacheStatus] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] SLCoreService: Feature ALM_FlashBuilderPremCS5GM_4.0 is enabled.
2010-03-25 10:19:34 [1096] SLCoreService: Feature FlashBuilder_4.0 is enabled.
2010-03-25 10:19:34 [1096] SLCoreService: Feature FlashBuilder_Base_4.0 is enabled.
2010-03-25 10:19:34 [1096] SLCoreService: Feature FlashBuilder_Prem_4.0 is enabled.
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 1 for key [PPAID] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _info_: Performing Block Check

2010-03-25 10:19:34 [1096] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 58 day(s) 25586 seconds.
2010-03-25 10:19:34 [1096] PCDService: No value for key [Subscription] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [Subscription] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [ACT_NOINTERNET] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SERVICE_ONLINE] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 1 for key [PPCGO] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 1 for key [PPLCSTAT] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 58 day(s) 25586 seconds.
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 60 for key [PPDR] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 58 for key [PPDL] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value Adobe Flash Builder for key [PPAPP] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 0 for key [PPREF] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 0 for key [PPGM] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 1 for key [PPMOD] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 5011200 for key [PPEXP] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 0 for key [PPACT] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 0 for key [PPSRZ] in hive [952307006650319154206597]: CAPS disk error
2010-03-25 10:19:34 [1096] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.328 sec)
2010-03-25 10:19:34 [1096] ALM: _info_: ALM_License_SilentValidate return license status: Valid Not Activated
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL licensed serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: Failed to set value 1 for key [LineCU 2] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] AMT: Application licensing status has changed to trial.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [LineCU 2] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [LineCU 2] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] AMT: ERROR: bad cache license status [0], returning trial.
2010-03-25 10:19:34 [1096] AMT: License check shows product is still in trial.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [LineCU 2] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [LineCU 2] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] AMT: ERROR: bad cache license status [0], returning trial.
2010-03-25 10:19:34 [1096] AMT: Product is not activated. Starting ALM launch-time product licensing UI.
2010-03-25 10:19:34 [1096] PCDService: No value for key [ExpirationDate] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 58 day(s) 25586 seconds.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [PDApp_WF] in hive []: CAPS disk error
2010-03-25 10:19:34 [1096] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 58 day(s) 25586 seconds.
2010-03-25 10:19:34 [1096] AMT: Running in PROV_APP
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULADelay] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULADelay] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] PCDService: No value for key [MediaTag] in hive [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}] in master.
2010-03-25 10:19:34 [1096] config: No media tag found for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22}
2010-03-25 10:19:34 [1096] config: Using default media policy RET
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [EULA_ACCEPTED] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [EULA_PHASE] in hive [FlashBuilder-CS5-Win-GM]: CAPS disk error
2010-03-25 10:19:34 [1096] uiswitch: EULA has never been accepted; showing EULA.
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULAFolderName] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] EULA: EULAFolderName key not found for license, using default name "Legal"
2010-03-25 10:19:34 [1096] EULA: EULA folder found relative to folder containing licensing AMT folder.
2010-03-25 10:19:34 [1096] PCDService: No value for key [EULAFolderName] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] EULA: EULAFolderName key not found for app, using default name "Legal"
2010-03-25 10:19:34 [1096] PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilder-CS5-Win-GM{|}ALL] in master.
2010-03-25 10:19:34 [1096] config: No trial serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] PCDService: No value for key [EPIC_APP_0] in hive [FlashBuilder-CS5-Win-GM{|}ALL] in master.
2010-03-25 10:19:34 [1096] uiswitch: Key Value WorkFlowType [EULA]
2010-03-25 10:19:34 [1096] uiswitch: Key Value ShowEULA [true]
2010-03-25 10:19:34 [1096] uiswitch: Key Value LaunchMode [prechrome]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppLaunchPath
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppEULAFolderPath
2010-03-25 10:19:34 [1096] uiswitch: Key Value AdobeCode [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}]
2010-03-25 10:19:34 [1096] uiswitch: Key Value DriverAdobeCode [{177E1CA1-14CC-4398-AB15-A5746EFE8F22}]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppName [Adobe Flash Builder]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppRunningLEID [FlashBuilder-CS5-Win-GM]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppDriverLEID [FlashBuilder-CS5-Win-GM]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppRunningLocale [en_US]
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppAMTBkGndFilePath
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppAMTPath
2010-03-25 10:19:34 [1096] uiswitch: Key Value AppDriverAMTPath
2010-03-25 10:19:34 [1096] uiswitch: EULA
2010-03-25 10:19:34 [1096] uiswitch: PDApp
2010-03-25 10:19:34 [1096] uiswitch: Launched
2010-03-25 10:19:34 [1096] AMT: EULA has been refused. Application must exit.
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [SN] in hive [FlashBuilder-CS5-Win-GM{|}ALL]: CAPS disk error
2010-03-25 10:19:34 [1096] config: No ALL licensed serial number found in FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] AMT: Expiration of trial serial [952307006650319154206597].
2010-03-25 10:19:34 [1096] PCDService: No value for key [ExpirationDate] in hive [FlashBuilder-CS5-Win-GM] in master.
2010-03-25 10:19:34 [1096] AMT: Application licensing status has changed to unlicensed.
2010-03-25 10:19:34 [1096] AMT: Starting Data Collection for SWTag_Init()
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [FLMap] in hive [FlashBuilder-CS5-Win-GM{|}en_US]: CAPS disk error
2010-03-25 10:19:34 [1096] AMT: DoISOTagging() will not be performed as there is no FLMap LEID against FlashBuilder-CS5-Win-GM
2010-03-25 10:19:34 [1096] performance: AMTObtainProductLicense took 1387.737793 ms
2010-03-25 10:19:34 [1096] PCDService: Failed to read value for key [ADOBEID] in hive [952307006650319154206597]: CAPS disk error

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AlexMa91900Author

Participating Frequently

hi, Jason

Let me show you my spec.

1. OS: WinXP Prof SP3

2. JDK: Sun JDK 1.5 update 22

3. I install it using a user with administrator rights

4. In the c:\documents and settings\user\Adobe Flash Builder 4\.metadata\.log, I found the message in this original post

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PoBrosEng

Participant

I am running Windows XP SP3. English. Install path is

C:\Program Files\Adobe\Adobe Flash Builder 4

This is the standalone build. I have the latest Java update ( 1.6 ). I found the same log messages in

C:\Documents and Settings\Administrator\Adobe Flash Builder 4\.metadata

that the original poster has put up. Hope this helps!

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Anonymous

hey

how about uninstall your previous version ,reboot and install fb4 again?

eric

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AlexMa91900Author

Participating Frequently

hi,

I have uninstalled FB beta and rebooted my pc and get same error.

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Jason San Jose

Adobe Employee

Did you install with administrator rights?

Jason San Jose

Software Engineer, Flash Builder

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