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Mar 31, 2010 3:48 PM UTC
Question

Flash Builder 4 Educational Licensing, applied, no word from Adobe

Over a week ago I sent in an application via the below listed website for educational licenses for Flash Builder 4.  I never recieved any notification of receipt of the request and I have not heard from anyone at Adobe about this.  Called Customer Service and they had NO idea what I was talking about.

Can anyone at Adobe help me here?

http://www.adobe.com/devnet/flex/free/index.html

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    3 replies

    Known Participant
    Mar 31, 2010 4:32 PM UTC

    Exactly the same experience.

    I'd think, Adobe could at least make an automated acknowledgement of receipt reply. It's matter of elementary courtesy and technically is no-brainer.

    FTQuest

    Translate
    Mar 31, 2010 4:34 PM UTC

    Yeah one of the largest software companies is the world and I didn't get an auto reply from them.  I was worried I did something wrong.  Glad to hear I am not alone, but sucks this is what is happening.

    Translate
    Mar 31, 2010 4:02 PM UTC

    did the same, applied 2 weeks back and heard nothing.

    re-applied today, hopefully that'll provoke a response, if not i'll be following this route

    Thank-you for your submission. It may take up to two weeks to process
    your request. We will send a serial number to the email address you
    submitted. If you do not receive a confirmation email within two weeks,
    please contact flex@freeriatools.adobe.com.
    Translate