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LauraF527
Participant
May 13, 2021
Question

Can't save icap files as idap files suddenly

  • May 13, 2021
  • 1 reply
  • 223 views

Hi,

 

Suddenly I can't save icap files as idap files. I was working with an icap and when I went to save it as an idap, it saved as a PDF instead. I tried saving a few other icaps as idaps and it saved as PDFs instead. I don't know what happened. Has this happened to anyone else? It looks like InCopy updated today so maybe that's having an impact?? Thanks for any input.

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1 reply

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
May 13, 2021
My first suspicion is that you have a file association issue on your computer and that you are not showing file associations so the file only looks like a PDF.

Regardless, I haven't recommended this workflow for a decade. My advice, put all of the files in a Dropbox or Onedrive folder, share it among all users and use a layout workflow where even the InCopy users open the INDD file with InCopy. From there, check out / check in as usual, but there's nothing to else that needs to be done. No packages, no emails, no worries.
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LauraF527Author
Participant
May 13, 2021

I checked out my file associations. Long story short, I reset my file associations but I'm not sure if that helped, so I  uninstalled and reinstalled InCopy again (I had done that yesterday when I was first having issues) and now it seems to work. Thanks for your help!

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