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Ann35909172f43k
Participant
Mar 6, 2024 10:08 PM UTC
Question

Challenge Viewing Photos InCopy

In Incopy when viewing the document, if a duplicate headshot is being used next to a class description, the headshot is showing as a box that is grayed out and when printing inhouse on printer, the gray box prints versus actual photo - any suggestions?

 

We have checked our viewer display performance settings and on typical or high quality display still grayed out.

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    1 reply

    Fourteen
    Fourteen
    Inspiring
    Apr 8, 2024 3:12 PM UTC

    Check the "Links" panel and make sure everything looks correct. Also make sure that it isn't related to access to an image server.

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