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Lardoss
Participant
Mar 10, 2020 5:05 PM UTC
Question

Check-Out function not synching between InDesign and InCopy

Hello!

 

I work for an advertising agency and we use InDesign and work together with a client who makes their changes in InCopy. 

 

But it seems like the most essential feature is not working properly. We want to work simultaneous at the project, but the "check out" function is not updating between InDesing and InCopy which leads to the fact that both users can edit the same textframe or pictures and overwrite themself.

 

We are all using the lastest Updates of InDesign/InCopy 2020 and our files are all in a shared Creative Cloud folder. Normally we work on Macs and our Client on Windows. But we tested all combinations (Mac-Mac, Mac-Windows, Windows-Windows) and it seems nothing is working. 

 

We spoke to the support, but they haven't found a solution yet...

 

Thanks in advance

Lars

 

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8 replies

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
Mar 10, 2020 6:16 PM UTC

I recommend OneDrive or Dropbox over Creative Cloud storage.

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    LardossAuthor
    Participant
    Mar 10, 2020 7:06 PM UTC

    Thanks for your reply and recommendation!

     

    I'm gonna test this for sure, but actually we would like to stay in one "universe" …  shouldn't the Creative Cloud storage work better with the Adobe Programms then third-party clouds...?

     

    So if there is another tip how this feature could work i would really appreciate it.

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    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    Mar 10, 2020 9:58 PM UTC
    It should...it doesn't.
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