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Participant
Nov 29, 2017 6:10 PM UTC
Question

ICMA files will not open

We are current using InDesign CC and InCopy 13.0.1. We are able to open ICML and Indd files but not ICMA files. When we double click the file, or open through File>Open, InCopy launches but no window opens. I have read many threads and tried everything that I could find, please advise.

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    4 replies

    AnneMarie Concepcion
    Community Expert
    Community Expert
    Jan 16, 2018 6:58 PM UTC

    Any resolution on this?

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    Mike Witherell
    Community Expert
    Community Expert
    Jan 5, 2018 2:39 AM UTC

    Have you tried resetting preferences? Many of the details in my troubleshooting guide would be worth a try in InCopy:

    InDesign CC 2018 troubleshooting how-to guide

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    Mike Witherell
    hammer0909
    Community Expert
    Community Expert
    Dec 15, 2017 1:02 PM UTC

    Were the assignments created using InDesign 13.0.1? The assignment file is just a container for the .icml files. Can you try creating a brand new assignment to see if you can open it?

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    amaarora
    Inspiring
    Dec 13, 2017 6:23 PM UTC

    Hi,

    Can you share the icml/indd and the icma files/folders with me at amaarora@adobe.com?

    -Aman

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